Do You Need To Take Formula To The Hospital Teams – The Five Common Barriers to Effective Teamwork

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Teams – The Five Common Barriers to Effective Teamwork

Successful teams produce extraordinary results in all areas of business, sport, community and voluntary organizations to name a few. Teams often fail to realize their strengths because obstacles get in the way of success. What are those obstacles and how can you overcome them?

Barrier 1: Individual agendas

People are used to looking at themselves. We’ve all probably been told or heard someone say that you should look for number one. In other words focus all your attention on your own agenda rather than the group’s agenda.

Solution: When in a team, focus on the individual contribution you make to the overall team’s results and put the team’s results first.

Obstacle 2: We don’t think

In organizations, achieving results will depend on all those in the system working together. Take for example a hospital. One must make an initial appointment for the patient to see the doctor. If the doctor determines that the patient needs surgery, they will need to go on a waiting list, be told when their surgery will be, and have the necessary pre-operative tests done. Once admitted, arrangements should be made for them to be taken to theater early, plans made for their discharge, including home support and medication.

Each of these tasks will require contributions from different departments and it is very easy, especially when people are busy and stretched to fall into silo thinking. In other words, looking at challenges independently without considering the impact on other parts of the system and more importantly the customer (in this case the patient).

Solution: Make time for parties to understand the impact of their actions or inactions on others and especially the customer.

Barrier 3: Lack of trust

Most people need confidence that others will bring full acceptance to teamwork. In other words they must have confidence. Building trust takes time, effort, commitment and belief. There is no magic formula but actions speak louder than words.

Solution: Commit to and follow through on the steps you agreed to take and show that you can be trusted to follow through on them.

Barrier 4: Lack of clarity about what is to be achieved

Teams need to know what they need to achieve. In other words they need specific and measurable results. Teams are often formed with vague goals such as improving retention, reducing errors or shortening the reporting cycle to name a few. This ambiguity is a proven recipe for a dish called disappointment.

Solution: Set specific and measurable outcomes for teams to address, for example, reducing sickness levels by 2% by 30 June.

Criterion 5: Lack of conflict

In teams, especially in high-performing organizations, conflict is often absent. We’re doing well, so we can relax and not rock the boat might be the motto. Conflict should not be seen as a bad thing but as a positive way to get the best out of everyone.

Solution: Encourage discussion and constructive challenge in the interest of getting the best out of everyone.

Successful teams will make a real difference to the results achieved. So what obstacles do you need to address to get the best results from your teams?

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